Compliance One includes optional AI features that assist your team with compliance work, such as reviewing evidence, drafting text, mapping controls, and answering questions about your programme. This policy explains how those features work, what counts as fair use, and the limits that apply. It sits alongside our Acceptable Use Policy and Terms.
AI features are assistive and stay under human control. They act on your instruction, and anything the AI proposes (for example a suggested finding or a drafted policy) is surfaced for a person on your team to review, accept, edit, or dismiss before it becomes part of your record. We do not make decisions with legal or similarly significant effects about anyone using solely automated processing.
We do not use your content to train AI models, and we do not sell it. Content is processed only to provide the feature you invoked, within the data region your organisation chose. Enterprise customers can bring their own model key, so AI calls run against their own provider account and data boundary.
AI features are provided for the good-faith operation of your own compliance programme on Compliance One, at a human, interactive pace.
AI usage on standard paid plans is offered on a fair-use basis rather than a fixed per-action quota. To protect service quality for everyone, AI and other requests are subject to platform rate limits, and sustained excessive or automated usage may be throttled or temporarily paused. Every AI call is metered and visible to your organisation's administrators in the platform. If you expect high or programmatic volume, or want a dedicated-capacity commitment, talk to us about an enterprise plan or bringing your own model key, and we'll set the specifics out in your order form.
AI output can be imperfect and is a starting point, not a final determination. You are responsible for reviewing AI-assisted output before relying on it. Compliance One does not guarantee that AI features will make you compliant or that their output is error-free; the disclaimers and liability limits in our Terms apply.
Questions about our AI features, fair use, or higher limits? Email hello@complianceonecloud.com.